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Number of rooms: 261
Check-in from: 15:00 - 00:00
Check-out: 07:00 - 12:00
Services / Facilities
24 hour service, Airconditioning, Baby- sitting, Balcony, Bar, Breakfast in the Room, Casino, Conference facilities, Dogs admitted, Elevator, Facilities for disabled, Fax machine, Fitness room, Free Wi-Fi Internet Access Included, Garden, Internet access, Ironing Service, Laundry, Newspapers, Non-Smoking Rooms, Outdoor Swimming Pool, Packed Lunches, Restaurant, Room service, Safe in the reception, Shops in Hotel, Souvenirs/Gift Shop, Spa & Wellness Centre, Ticket Service, Tour Desk, VIP Room Facilities, Wi-Fi/Wireless LAN
Dr. José Naveiras, 38, Santa Cruz de Tenerife, 38004
Situated on the edge of Santa Cruz de Tenerife, from here you can stroll into the city centre, and along the seafront.
Guests are kindly requested to inform the hotel in advance of their estimated time of arrival. This can be noted in the Comments Box during booking or by contacting the hotel using the contact details found on the booking confirmation.
These are general hotel policies for Iberostar Grand Hotel Mencey. Cancellation and prepayment policies vary by room type. Please check the room conditions when selecting your room above.
Euro/Mastercard Visa American Express Diners Club
Cancellation Policy: If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and Extra Bed Policy: All children are welcome.
All children under 12 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All children from 2 to 12 years are charged EUR 31.50 per night and person for extra beds.
One older child or adult is charged EUR 63.00 per night and person in an extra bed.
Maximum capacity of extra beds/babycots in a room is 1.
Deposit Policy: No deposit will be charged.
VAT and city/tourist taxes: VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Internet: Wireless internet is available in the entire hotel and is free of charge.
Meal Plan: Buffet breakfast is not included, breakfast menu is available and costs vary.
Parking: No parking available.
Pets: Pets are allowed on request. No extra charges.
The hotel reserves the right to pre-authorise credit cards prior to arrival.